IT Infrastructure Management

With our IT infrastructure management services comprehensive and effective solutions are delivered, which helps you to focus on your core business whilst we manage your IT infrastructure. Our comprehensive portfolio of IMS services gives customers the ability to reduce their complexity in managing the IT infrastructure support services and reduce maintenance costs. We have proven end-to-end methodologies, standard tools and quality oriented process in place to meet all infrastructure management solutions.

Our services include Server Management, Network Management, Server Monitoring, Server Security, Application Management and it infrastructure management

How IT infrastructure management is done?

The services that the IT infrastructure management team delivers are typically behind the scenes. They maintain the technology that supports the daily operations, such as Internet, email, and data accessibility. The team relies heavily on real or near real-time management and monitoring solutions in order to maintain productivity.

Managed Service Technologies

Network and System management tools for monitoring the hardware utilization levels and identify potential issues before they turn to a real problem or breakdown.

Performance calibration tools to effectively measure network, system and software performance to determine whether it is appropriate to reconfigure the environment to meet business IT infrastructure

Software distribution tools to automatically update the operating systems and applications to ensure proper patch management for security and compliance purposes.

Remote diagnostics tools to perform quick system and software analysis, and to initiate self-healing techniques that eliminate downtime. Security and Malware protection tools.

Backup/Restoration tools

Managed Service Process

Timely hardware upgrades

Efficient backup procedures based on the critical nature of the applications

Strictly adhering to ITIL principles for IT infrastructure management

YOUR IT SYSTEMS ARE BUSINESS CRITICAL, YOU NEED MAXIMUM UPTIME

Viksha is being incorporated with a apparition to structure IT System Integration and Telecom infrastructure by providing business solutions as per customer convenience and requirement.

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  • IT infrastructure Solutions

    We are one of the emerging and focused System Integrators in providing comprehensive IT information security and IT Infrastructure services, We deliver innovative, optimum, effective solutions by ensuring customer centric approaches with lasting experiences & sustainable relationships.

  • Telecom Services

    We are focused on addressing the telecom needs of an enterprise, and geared to cater to every communication need of Emerging Enterprises and of Larger Corporates. With a focus on driving growth through platforms that deliver practical results and maximizing revenues

  • Collaboration Solutions

    Viksha provides a full suite of audio, video and digital integration services for interactive and collaborative spaces of all sizes– from expansive entertainment venues and auditoriums to classrooms, control rooms, conference rooms and flexible huddle spaces.